Privacy/Data Protection
At PharosUK.co.uk (Pharos Informatics) we are committed to ensuring your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Controllers of personal information
Any personal information provided or to be gathered by PharosUK.co.uk (Pharos Informatics) is controlled by PharosInformatics of 3 The Stables, Silsoe Research Institute, Wrest Park, Silsoe, Bedfordshire  MK45 4HS.

What information do we collect? How do we use it?
When you contact, register or order, we need to know your name, organisation, e-mail address, postal / delivery address. This allows us to process and fulfill your contact request, registration or order and to notify you of the status of your contact request, registration or order.

When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We monitor customer traffic patterns and site usage to help us develop the design and layout of our web site.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new At PharosUK.co.uk (Pharos Informatics) products, services and special offers we think you'll find valuable. If you would rather not receive this information, you may opt out by sending a blank email to nomail@pharosuk.co.uk .

What about the use of "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Select the ‘Help’ function on your browser to find out how to control the use of ‘cookies’.

PharosUK.co.uk (Pharos Informatics) do not use ‘cookie’ technology for the functionality of this web site.

How does PharosUK.co.uk (Pharos Informatics) protect customer information?
The internet is not a secure medium. However when you contact, register or order on our web site we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. You may contact our data controller at datacontroller@pharosuk.co.uk

Will PharosUK.co.uk (Pharos Informatics) disclose the information it collects to outside parties?
PharosUK.co.uk (Pharos Informatics) does not sell, trade or rent your personal information to others.

We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to nodisclose@pharosuk.co.uk.

Also, PharosUK.co.uk (Pharos Informatics) may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

We do not employ other companies and individuals to perform functions on our behalf.

We may choose to do so in the future to assist with fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Updating your details
If any of the information that you have provided to PharosUK.co.uk (Pharos Informatics) change, for example if your e-mail address or name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to update@pharosuk.co.uk.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make purchasing at PharosUK.co.uk (Pharos Informatics) possible and to enhance your overall experience.

We do not sell, trade or rent your personal information to others.

We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending us a blank e-mail to nodisclose@pharosuk.co.uk

You can also opt out if you never want to receive any announcements or special offers from us by sending a blank e-mail to nomail@pharosuk.co.uk.

Your consent
By using our web site and by submitting your information you consent to the collection and use of that information as set out in this policy by PharosUK.co.uk (Pharos Informatics). If we decide to change our privacy policy, we will post those changes on this page so that you may be aware of information we collect, how we use it at all times.

We will also e-mail (or contact you by other means if we do not have your e-mail) should we make any changes so that you may consent to our use of your information in that way.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside of the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try and improve the security of your information. By submitting your information you consent to these transfers.

Your personal information may also be used by us and our affiliates to occasionally notify you about important functionality changes to our web site, new PharosUK.co.uk (Pharos Informatics) products, services and special offers we think you'll find valuable. If you would rather not receive this information, you may opt out by sending a blank e-mail to nomail@pharosuk.co.uk.

How to contact us
If you wish to contact us or tell us what you think, please feel free to e-mail us at datacontroller@pharosuk.co.uk.

Please note. Should you wish to request a copy of the data we have retained about you, we reserve the right to levy an administration charge of £15.00 for each and every request.