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Key Performance Indicator Handbook from Constructing Excellence 1.33Mb pdf
Provides an introduction to the Consultant KPIs
 

Key Performace Indictor Wallchart from Constructing Excellence 431kb pdf
Contains graphs of performance for 8 key issues for construction consultants and their clients, such as client satisfaction with overall performance, value for money, quality, timely delivery, health and safety awareness. Includes performance graphs for training. productivity and profitability.

The wallchart provides a simple method of benchmarking performance against the current range of performance in the UK consultancy sector, and measurement in the 8 key areas provides a balanced scorecard of performance against other consultants. The data is updated annually by a KPI Project team led by the Association of Consulting Engineers.

Managing knowledge for business advantage and Exercise
Lesley Robinson

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Seminars and Symposia

Business Process Management Survey
John Mardle

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Pharos delivers practical business solutions
John Mardle

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Download Activity Based Management information:
Basics of Activity Based Management
Undertaking an Activity Based Management Project
The Principles of building ABM models
Glossary of ABM terms

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Activity Based Management

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Starting the journey of improvement
Project Steps

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